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Customer experience

ABA Packaging Customer Satisfaction Survey

Thank you for taking a few minutes to share your feedback with us. Your input helps ABA Packaging understand what we are doing well and where we can improve.

Less than 5 minutesAnonymous responses welcome
ABA Packaging bottles, jars, pumps, and fragrance packaging

Your feedback

* Required questions

Responses may be submitted anonymously.

01Overall, how satisfied are you with ABA Packaging?
1 — Very Dissatisfied5 — Very Satisfied
02How easy is it to place an order with ABA Packaging?
1 — Very Difficult5 — Very Easy
03How satisfied are you with the communication and updates you receive after placing an order?
1 — Very Dissatisfied5 — Very Satisfied
04How satisfied are you with ABA's order lead times and delivery performance?
1 — Very Dissatisfied5 — Very Satisfied
05How satisfied are you with the variety of packaging products available from ABA?
1 — Very Dissatisfied5 — Very Satisfied
06How satisfied are you with ABA's ability to provide custom packaging, decoration, or sourcing solutions?
1 — Very Dissatisfied5 — Very Satisfied · N/A — Not Sure
07How satisfied are you with the quality and consistency of the products you receive?
1 — Very Dissatisfied5 — Very Satisfied
08How would you rate the responsiveness of your ABA salesperson/customer service contact?
1 — Poor5 — Excellent
09How satisfied are you with ABA's ability to resolve questions, problems, or issues?
1 — Very Dissatisfied5 — Very Satisfied · N/A — Not Sure
10How would you rate ABA's pricing compared with the overall value and service you receive?
1 — Poor Value5 — Excellent Value
11How competitive do you find ABA's pricing compared with other packaging suppliers?
12How likely are you to recommend ABA Packaging to another company?
010
Follow-upWould you like someone from ABA Packaging to contact you regarding your feedback?